POWERFUL CALL TRACKING FOR BUSINESSES & AGENCIES
Our job starts when your call ends! Boost conversions, ROI, and growth
while gaining deeper insight into every customer conversation and opportunity.
Every phone call represents an opportunity - but without call tracking it's nearly impossible to know which marketing is driving revenue, where to reinvest your ad spend, or how those calls impact your growth and bottom line.
KeyMetric connects every inbound call to the marketing that generated it, then instantly transcribes each conversation into actionable business intelligence.
Whether your business receives 20 calls a month or 20,000 calls a day, KeyMetric scales with you - providing the insights you need to maximize ROI and build your business.
By adding a unique tracking phone number to your marketing campaigns, or adding a short tracking code to your website for DNI, you'll tap into valuable attribution intelligence for every call.
Pinpoint exactly which channels, campaigns, ads, and paid-search (PPC) keywords are fueling your business growth and success.
This allows you to easily and instantly measure performance and invest in what works.
KeyMetric AI-powered call intelligence gives you the power to better understand what happens during every customer conversation.
Multi-language call transcriptions + artificial intelligence makes it effortless to review conversations, evaluate customer engagements, and take action to boost sales performance, customer service, and business growth.
Improve marketing and sales performance, optimize business operations, and boost revenue opportunities and growth without ever listening to a single call.
Dynamic Number Insertion (DNI) for websites captures every visitors click path so you know how they arrived and which content they were viewing when they called.
Our advanced, session-based DNI algorithm intelligently inserts unique phone numbers on your website based on the referring ad source, campaign, ad group, and paid search keyword, including match type.
This gives you real-time visibility into the full journey behind every website-generated call.
KeyMetric makes it easy to redirect inbound calls to multiple offices, storefronts, franchise locations or remote-based team members. In fact, we have clients routing calls to hundreds of storefronts and franchise locations.
Each location can have its own tracking number(s) while maintaining centralized reporting that allows you to view all locations or filter reports by individual locations, groups, and regions.
This ensures you have transparent visibility into inbound phone call engagements across your entire organization.
Store #1
(206) 444-5656
Store #2
(206) 555-2233
Store #3
(206) 111-9876
Salesperson
(310) 555-7890
Customer Support
(866) 444-5252
Remote Employee
(512) 777-8080
At KeyMetric, we've worked closely with our valued customers and agency partners to keep our platform clean and simple to use. That's why every feature is included in all of our call tracking plans - no upsells, no hidden fees, and no paying for features you don't need or want. Most importantly - we have not had an outage in 12 years.
We've also stripped away features that sounded cool but really just complicated the user experience. Our goal is simple - to give you everything you need, without obstacle, so you can focus on what matters - growing your business.
Call tracking software helps businesses identify where phone calls come from and how those calls are generated. It works by assigning unique phone numbers to different marketing sources, such as ads, campaigns, or website visitors, and then linking each call back to its origin.
Platforms like KeyMetric go further by connecting calls to website sessions, tracking visitor behavior, and capturing call data so businesses can understand both what drives calls and what happens during those conversations.
Call tracking helps improve marketing performance by showing which campaigns, channels, and keywords generate real customer calls. Instead of relying on clicks or impressions alone, businesses can measure which efforts lead to actual conversations and conversions.
This allows you to identify high-performing campaigns, reduce wasted spend, and make better decisions based on real customer engagement rather than assumptions.
Dynamic Number Insertion (DNI) is a call tracking technology that displays different phone numbers to website visitors based on how they found your site. When a visitor calls the number shown to them, the system links the call to their session and click path.
This allows businesses to see which pages a visitor viewed, how they arrived on the site, and what actions they took before calling, providing accurate website-to-call attribution.
Yes, modern call tracking software like KeyMetric uses AI to help analyze customer conversations using built-in intelligence tools.
With features like call transcription, call summaries, calls scoring, customer intent and outcomes, and conversation insights, businesses can easily understand what customers are asking, how calls are handled, and where improvements can be made. This helps improve both marketing performance and customer experience.
Call tracking software provides insight into where calls come from, how they are generated, and what happens during those interactions.
With platforms like KeyMetric, you can see which marketing channels drive calls, how campaigns perform, and how call activity varies across locations, teams, and time periods. You can also review call recordings, analyze trends, and identify opportunities to improve performance.
This allows businesses to move beyond basic reporting and gain a clear understanding of what drives calls, what influences outcomes, and where to focus for better results.
