Built on Trust.
Powered by Results.

KeyMetric was founded by entrepreneurs and operators who had already built and scaled a successful call tracking company. After helping grow that company into a market leader and ultimately guiding it through a successful acquisition, our founders saw an opportunity to build something better.

They believed call tracking software should be easier to use, more reliable, and backed by real support from people who understand how businesses operate. KeyMetric was created with that vision - to give businesses clear, accurate insight into their calls and the marketing that drives them.

Today, KeyMetric helps businesses, agencies, and multi-location organizations understand their customer conversations, improve marketing performance, and make better decisions based on real data.

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First KeyMetric Tradeshow Booth - 2010

The KeyMetric Difference

Unlike the big companies that are solely focused on shareholder value, KeyMetric is founder owned and financed. That means our #1 priorty for our team is to take amazing care of our customers.

Aside from our amazing technology, the #1 reason our customers stay, and why they continue to refer new clients, is because of our incomparable customer service and support.

We also figured out long ago that for our company to be successful, every team member needed to know their value while being empowered to balance family, community and work.

As a result our all-remote (we've been fully remote for 10 years) team members are happier, work harder, and are more productive than we could have ever hoped for.

Ask any of our customers and they'll tell you our technology is great; but our superpower is our exceptional team members and unrivaled customer service and support

Our competitive advantage is our people - and that includes some of the most innovative personalities in the industry with deep expertise in the same diverse landscapes as our customers.

Founders & Management

Behind KeyMetric is a team of seasoned professionals with deep expertise across call tracking, marketing attribution, and platform support. Our team's experience translates directly into a product, and a level of customer service, that our clients consistently describe as more responsive and more attentive than what they've experienced elsewhere. We bring enterprise-level expertise with a personal touch that's increasingly rare in this industry.